It is common for the concept of contact center to be confused with that of call center, but in reality their objectives are different. While both directly manage communication with the customer or user, the contact center is a more comprehensive concept. At JSC...
Glossary
IoT Ecosystem: What is it? Components and benefits
Both the Internet of Things and the IoT ecosystem are profoundly changing the corporate and commercial world, as they allow multiple devices to be integrated through the Internet and cloud services. All this opens up endless possibilities to optimize management...
What is digitalization? How does it improve customer experience?
The world has changed drastically in recent decades, particularly since the emergence of new information and communication technologies. In this context, digitalization is one of the most profound changes because it involves the profound modification of a series of...
Virtual SWITCHBOARD: What is it? Types and prices
Business communications are increasingly complex, platforms are multiplying, a large number of lines must be managed, 3G, 4G and 5G networks coexist… At JSC Ingenium, Network Infrastructure solutions for MNOs and MVNOs, we want to inform you about what a virtual...
OCS: What is it and how does it work?
Today on JSC Ingenium blog, provider of turnkey Network Infrastructure services and solutions for MNOs and MVNOs, we want to tell you what an OCS is and how it works. An OCS allows you to carry out inventories of computer equipment either through the client or through...
Kubernetes: What is it and how does it work?
Today at JSC Ingenium, network infrastructure solutions for MNOs and MVNOS, we want to talk to you about a platform that has revolutionized the way of managing jobs and services: Kubernetes. Keep reading our today’s post to understand how it works and what advantages...
GSM: What is it and how does it work?
The first GSM-based mobile services were started in 1991 in Finland and the acronym changed to Global System for Mobile Communications. Its main objective was to provide a uniform international standard for wireless mobile communications. At the same time the first...
NGN, Next Generation Networks: What are they and how do they work?
NGN, new generation networks, are increasingly offering more and better technological services to consumers.
Discover today at JSC Ingenium, network infrastructure solutions for MNOs and MVNOS, what they consist of, and how do they work.
Roaming: What is it and how does it work?
If you want to talk, send text messages and connect to the Internet from your mobile device when you are outside your country, you will need a roaming service.
During the 2G and 3G eras, users suffered from the high prices of roaming contracts although in many cases this service did not have good connectivity. At present it is very different, in addition a large number of MVNOs offer national plans that include this service, facilitating the connection anywhere in the world.
Private networks: What are they and how do they work?
Private networks are networks with access limited by a series of rules and protocols that offer many advantages for any type of company.
Undoubtedly, private networks allow companies and services to radically improve their security, maintaining control over data traffic while guaranteeing their communications capacity. If you want to know more about this type of connection for your company or business, here we will explain what private networks are and how they work.
Hyperelastic network: What is it and how does it work?
Given the advent of the 5G network and the need to respond to the rapid growth in demand for high bandwidth in addition to low latency service, different changes and challenges have been posed for any communication service provider. To meet this challenge, JSC...
VoLTE: What is it and how does it work?
In the world of voice communications there have also been significant improvements. Maybe you've heard something about VoLTE, a technology that offers better connectivity and audio quality. VoLTE is the way smartphones transmit voice calls and it offers new...
Network virtualization: What is it and how does it work?
Network virtualization is a process that offers numerous benefits. Increased process efficiency, as well as significant savings in hardware budget, makes network virtualization an increasingly attractive procedure. If you still do not know what it is, at JSC Ingenium,...
Minos: What is it and what is it for? How it works
Minos is an excellent intelligent management support system, ideal for you and your company. Don't know it yet? At JSC Ingenium, provider of services and solutions for MNOs and MVNOs, we invite you to know much more about Minos and how it works.What is Minos?Minos is...
LoRaWan: What is it and what is it for? How does it work?
LoRaWan is a technology designed to provide solutions to IoT (Internet of Things) projects. This is a type of low-power network protocol for business or industrial uses. It is also a type of communication that works bidirectionally for the transmission of low volumes...
What is and how does an LTE COMPACT CORE work?
With the communications industry moving towards increasingly complete LTE networks, it is important to gain much more experience about everything that surrounds this technology. In this regard, LTE compact Core networks offer a cost-effective and optimal way to become...
What is it and how does TaaS work?
In this article we will explain what TaaS is and how it works, in addition to other details of interest related to this work model that is being adopted by many companies today. In the digital age, new terms are constantly appearing that need to be known, especially...
What is OSS and how does it work?
New technologies have increased a high demand for bandwidth and, of course, a vertiginous growth of mobile Internet users. This brings new challenges for many companies that provide digital services. To cope with these changes and the incorporation of new services (5G...
What is it and how does Network Slicing work?
5G technology brings multiple benefits and advantages, with speeds exceeding 10 Gbps, but... Is the same speed required, for example, for the connectivity of a vehicle's camera, as it is for a multiplayer video streaming? Surely not, and this is where the use of...
What is BSS and how does it work?
Have you ever heard the term BSS? The term Bussiness Support Systems is used to describe customer-facing business functionality. This is an important concept to handle when it comes to boosting a communications operator. Therefore, in this post we will tell you...
What is it and how does CORE work?
In telecommunications, the Core Network is the central element of a network that offers services to customers who are connected by the access network. There are a number of services that the core network provides, but one of the main functions is to route phone calls...
What is it and how does 5G work?
Undoubtedly, 5G technology is increasingly changing the way the whole world communicates. That's why at JSC Ingenium, turnkey services and solutions provider, we are firmly committed to the skills of 5G to create a new concept of mobile networks. If you don’t know...
What is BSS and how are OSS and BSS different in telecommunications?
In the telecommunications industry, OSS and BSS are best described as the "backbone systems" that support various end-to-end telecommunications services. They provide consistent network capacity and stable quality of service for telecom operators, including policy...
What is it and how does MVNA work?
Customer experience and service are at the core of every business; without new customers there would be no business. But what happens when the customer base is dynamic and constantly changing, as is the case with the telecommunications industry? How do we ensure that...
What is it and how does an MVNE works
For mobile operators and providers that do not have their own infrastructures, MVNEs function as means of communication. Thus, they enable newly created MVNOs to be established faster and on a tighter budget. Despite knowing this information, there are those who still...
What is it and how does MVNO work?
Thanks to new business models in telecommunications, new companies have emerged that allow managing technologies for mobile telephony. One of them are MVNOs or mobile virtual operators. They are operators that have developed under various approaches of competitiveness...