JSC Ingenium deploys MINOS, its new operation and support tool for customers, designed to optimize response times. It allows customers to be independent in incident diagnosis and resolution. JSC Ingenium, following its strategy of focusing on customers and being aware...
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New eSIM Platform for MVNO/A/E
JSC Ingenium reinforces its offer for MVNO/A/E and launches its new secure eSIM Platform ready to deploy on any operator and technology. JSC Ingenium has selected Valid’s eReach subscription management services for the rollout of its eSIM solution. The eSIM Platform...
JSC Ingenium launches BRAIN, its new smart advanced support system
JSC’s revolutionary new system has been designed to speed up and simplify operators’ support tasks to the maximum when identifying the root cause of incidents. In a matter of seconds, Brain makes it possible to have all subscribers’ service information available for a...
JSC Ingenium deploys its new service monitoring system
JSC Ingenium's revolutionary new monitoring system displays all the elements in each client's service, and identifies any type of incident in real time. According to José Losada, CTO at JSC Ingenium, "monitoring all the aspects of the service and being able to...