News
JSC Ingenium, a global core & BSS provider for Communication Service Providers, has announced the appointment of Éamonn Cahill as its new Director of Support, reinforcing the company’s operational structure and its commitment to service excellence at a global level.
Extensive International Experience
Éamonn brings extensive international experience in operational management, process optimization, and continuous improvement. Before joining JSC Ingenium, he held senior positions in global organizations, including IBM, Software AG, SAP and Compaq Computer, where he served as Support and Customer Success Manager, gaining valuable expertise in complex technological and regulated environments.
In his new role, Éamonn will lead JSC Ingenium’s technical support and customer service operations, with the goal of strengthening the experience of operators and partners through agile, efficient, and high-quality service delivery.
Commitment to Customer Excellence
“I’m very excited to join JSC Ingenium at such a dynamic time for the company. My focus will be on building a support organization that truly listens to our customers, anticipates their needs, and delivers solutions that make a difference,” says Éamonn Cahill.
“We are delighted to welcome Éamonn to the team. His experience and customer-centric vision will be instrumental in continuing to strengthen our service operations and in ensuring that our clients receive the attention and excellence they deserve,” adds Sergio Cano, CEO of JSC Ingenium.
With this appointment, JSC Ingenium further strengthens its leadership team and continues advancing its strategy of delivering innovative technology solutions and comprehensive support to telecom operators worldwide.
About JSC Ingenium
JSC Ingenium is a global 4G/5G Core & BSS vendor for CSPs. Founded in 1996, the company is building the future of telco by delivering entire operation and management solutions to all kinds of Communications Service Providers (MNOs & MVNOs). Its offering includes a wide range of 3G, 4G and 5G Core Network technologies and Service Enablers, combined with business support systems (BSS) and tools for the supervision and operation of Mobile Operators.
JSC Ingenium makes a very strong effort in R&D, to which it allocates more than 45% of its technical resources. Currently, JSC Ingenium is firmly committed to 5G technologies, its philosophy, completely disruptive, and its ability to create a new concept of mobile networks.
Today JSC Ingenium has operational deployments in 20 countries worldwide, from Asia to Latin America, including major European countries, such as Spain, Italy, France and the UK, serving +650 brands worldwide.