Designing digital MVNO customer journey
Ali Boushehri, will present the paper: “Designing digital customer journey – From digital sales channels, through onboarding to customer support”. In his presentation the manager will try to shed light on the importance of counting on a clear strategy and understanding the customer’s journey, be aware of the main elements while designing omnichannel interactions to provide lean and agile operations.
JSC Ingenium celebrates 25 years leading innovation in telecommunications and bringing technology to each corner of the planet. Today more than ever, JSC continues taking on new challenges, growing together and building the Telco technology of the future. Thank you to all our customers who have made it possible.
5G & TD LATAM SUMMIT
Re-watch Joaquin’s presentation «5G: Unleashing Cloud in Mobile Network», that took place at 5G & TD Latam Summit on November 30.
MVNOs in the 5G era
Ali Boushehri, Director of Product Management, Strategy & Transformation, will present the keynote “How MVNOs should approach 5G in 2022/23”, in the new virtual forum MVNO Nation “Tackling 5G implementations”.
Conecta Latam 2021
Joaquín Molina will attend as a guest in the pannel discussion “Needs and challenges of the virtual industry related to the new consumer and the post-covid environment”, moderated by Ernesto Piedras, CEO and Managing Director of CIU, in which they will attend Christian Jeftee Galán Torres, Mobile Services Director of Alestra Móvil, and Juan Guillermo Vélez, CEO of Virgin Mobile LATAM.
Conecta Latam 2021
Joaquín Molina, Latam Sales Director of JSC Ingenium, will present the keynote “Clouding Mobile Networks: Simplifying Deployment and Operation with 5G”. Joaquín will analyze the main advantages that Telco systems will bring to the cloud, significantly simplifying their operation and maintenance, from an efficient use of resources -adapting them at all times to the necessary load-.
MVNO Nation 2021
Re-watch Santiago’s presentation “Strategies for an IoT MVNO. Success story of Alai Secure, the first M2M/IoT Operator in Telco Security”, that took place at MVNO Nation’s event on October 21.
JSC Ingenium’s portfolio
JSC Ingenium’s portfolio encompasses a wide range of solutions for 3G & 4G Core Network infrastructure, Service Enablers and of course 5G. In fact, the company’s NSA (non-standalone) version of 5G technology will allow soft migration from current services to the next generation ones destined for all JSC Ingenium customers.
MINOS the new smart help system for operator
It guides customer care agents when opening a task or notifying an incident in a fast, structured and integral way.
5G: towards HYPERELASTIC networks
JSC Ingenium commits solidly to 5G technology, for its completely disruptive philosophy, and for its super abilities to create a new concept of mobile networks.
BRAIN, the new intelligent advanced support system
JSC Ingenium is launching a new system on the market that is capable of centralising all the information and allowing a filtering of all the service data, of all the subscribers, in almost real time, helping the support team to identify more quickly the reason for an incident and, in this way, to reduce extraordinarily the response times.
JSC Ingenium: adapting and offering the latest technology for mobile operators since 1996
JSC Ingenium is a Telecommunications Engineering company specializing in Core Network Technologies for Mobile Operators. It offers a full range of 3G and 4G Core Network Infrastructure, as well as business support systems.
Ingenium Mobile 2019
The event, organised by JSC Ingenium, celebrates its 5th edition. Throughout these five years, more than 1,200 participants have attended and more than 65 guest speakers have collaborated with us, showcasing year after year current affairs in the Telco field, the main trends at any given time, and some of the most successful cases in the industry.
MVNO World Congress 2018
JSC Ingenium has been attending for 10 years the MVNO World Congress. The main purpose of the world’s largest event for Virtual Mobile Operators is to join industry opinion leaders, analysts and global leaders in the MVNO sector, and address some of the most important current Telco issues: Wholesale & 5G, IoT and e-SIM.
Mobile World Congress 2018
JSC Ingenium has participated once again as an exhibitor, for the tenth consecutive year, in the new edition of the Mobile World Congress, from June 28th to July 1st in Barcelona (Spain). For this new edition JSC Ingenium also had a special 5G chapter which will be the technological base for the coming years.
TaasS – Telco as a Service presentation
On the occasion of Ingenium Mobile 2016, Sergio Cano –CEO of JSC Ingenium– presented “Telco as a Service“.